The Airport Commercial Revenues Specialist
Created in 2003 by Eric Trichot, based in France with 11 expert consultants
Consulting expertise and real world, hands-on airport experience
Specialist in maximising all non-aero commercial revenues
Commercial director positions at 15 airports across 10 countries
Over 120 years combined experience of airport commercial
Global experience in Europe, North and South America, Middle East, India Asia and Caribbean
PT&M Helps Airports Develop
and Achieve Their Commercial Vision
Team with unparalleled experience
consulting for over 60 major international airports
Unique blend of consulting
and airport experience
unrivalled track record
We know major international airport investors and commercial operators
Team with unparalleled experience consulting for over 60 major international airports
Unique blend of consulting and airport experience unrivalled track record
We know major international airport investors and commercial operators
- Commercial strategy development
- Opportunity identification
- Commercial layouts and space planning
- Tenant mix
- Tender management and negotiations
- Process development and implementation
- Digitalisation and new technologies
- Commercial operations excellence
On Going
What We Do
World Class Commercial
Tender management and negotiations
Process development and implementation
Setting a Strong Foundation
Creating Great Spaces
World Class Commercial
Smart Airport and Digitalisation
Commercial Excellence
Setting a Strong Foundation
Setting a Strong Foundation
Identify Opportunities
Commercial Strategy Development
Creating Great Spaces
Creating Great Spaces
Commercial layouts and space planning
Tenant and merchandise mix
World Class Commercial
World Class Commercial
Tender management and negotiations
Process development and implementation
Smart Airport and Digitalisation
Smart Airport and Digitalisation
Digitization and New Technologies
Smart Airport and City
Commercial Excellence
Commercial Excellence
Building High Performing Teams
Commercial Operations Excellence
Our Team
PT&M’s unique know-how comes from the experience of our 9 lead consultants. All together we have been Commercial Directors of 15 airports in 10 different countries. Since its creation PT&M has successfully completed consultancy on more than 60 projects around the world.
We cover all the disciplines within Airport Commercial Management and Planning. Eric Trichot is a specialist in commercial strategy and tender management, Kim Gray has extensive experience in the US, Europe, Asia in all the fields, Mark Entwistle is an expert in passenger behaviour and segmentation, Alan Bork is expert in terminal planning and financial modelling and Guy Ponzo is focused on marketing, duty-free and tender management.
Carsten Nørland, who is an expert in driving the service excellence agenda and growing sales by improving Customer Experiences, Karim Baina is an expert in finance, business aviation, food tech and digital, Philipp Gablentz is renowned for excellence in creating innovation, and Wassim Saadé specialises in digital transformation and technological innovation in the airport space.
MANAGING DIRECTOR
Eric Trichot
Over 33 years of experience in Airport and all Non-Aeronautical revenues streams. CCO of Nice airport during 12 years, Founder, Owner and MD of PT&M since 2003.
ASSOCIATE DIRECTOR
Caroline Maurs
ASSOCIATE DIRECTOR
Kim Gray
With +20 years of experience in commercial strategy and large-scale infrastructure projects, Kim specialises in non-aeronautical revenue at airports and due diligence for investments., He served as SVP for URW Airports: JFK, LAX, and Chicago, as well as Head of Commercial Strategy at Heathrow Airport.
ASSOCIATE DIRECTOR
Mark Entwistle
SVP Commercial at Navi Mumbai Airport until 2021. Previously Commercial GM at Bali International Airport Commercial SBU and Commercial Strategy Head at Heathrow Airport. 15 years with Pragma Consulting.
ASSOCIATE DIRECTOR
Alan Bork
Over 25 years experience. 18 years of airport consulting. Previously Commercial Director of Budapest, Brussels and Copenhagen airports. Worked with Macquarie, Avialiance and CPH International.
ASSOCIATE DIRECTOR
Guy Ponzo
Previously Commercial Director of Milan and Rome Airports. Specialist in Duty Free operations and tender management.
ASSOCIATE DIRECTOR
Carsten Nørland
Recent CEO of Scandlines, and Airport experience as Vice President Marketing and Sales in Copenhagen Airport as well as Board member in Brussels Airport. He has strong roots in FMCG and a proven track records in implementing cultural change and improving customer experience.
ASSOCIATE DIRECTOR
Axel Gauthey
Previously Executive Vice President in charge of the International Dvpt at Lagardere Travel Retail for 13 years. In charge of developing commercial offers for airports in all travel retail segments from duty-free and F&B to other speciality retail
ASSOCIATE DIRECTOR
Karim Baina
Karim Baina, over 25 years in the air transport industry, holds leadership positions in Jet4you and Swissport Morocco. He invests in airport consultancy, digital startups, food tech, and solar energy while engaging with associations and think tanks.
ASSOCIATE DIRECTOR
Philipp von Gablenz
Philip Gablentz has +15 years aviation experience of managing airport businesses in various Sr. Management positions, such as Data & Statistics, IT Services, Business Development. He has extensive management consulting expertise in airport projects worldwide.
ASSOCIATE DIRECTOR
Wassim Saadé
Entrepreneur with +15 years of experience in the air transportation & travel retail industries. Ex Airbus and Air France, founder & CEO of Inflyter until 2024, providing online duty-free capabilities to Lagardère, DFS, Aer Rianta, 3Sixty and DFA.
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